The following are questions that frequently arise during the 50-hour online Yin Yoga teacher training course. If you do not find your question addressed here, feel free to contact us via the Facebook group, the Forum or directly by email.

How do I contact the Yoga International help desk?

The Yoga International help desk is staffed only during business hours during the week (open Monday to Friday 9 – 5 ET). The easiest way to connect to them is via the Chat icon at the bottom right of their webpage. (The icon looks like a white, smiling square within a blue circle.) Or you can visit this page where you can search for advice: Please be patient as this is a small group of dedicated people who will try to help you as fast as they can.

Where do I find the course materials and links to the videos?

All the course materials, links to the live sessions and recorded videos as well as the schedule for the course will be on your course home page. The link to your course home page will be in the registration package you will receive when you register for the course, but you can also find it by signing in to Yoga International and clicking the top right, profile icon and selecting the “My Courses” button. To sign in, you will need the same email address you used to register for the course. If you are unsure of which address you used, check the registration package email you received from YI, as it was sent to that address.

The manual for the course will be available a few days before the course begins. The pre-recorded videos will be available the day the course starts. The live sessions will be enabled when the live session begins to stream.

What time does the course begin where I live?

The course will begin on Monday, November 2, 2020 at 8am Pacific Standard Time. If you are not sure what time this is in your time zone, try the Time Zone Converter found at Simply type 8 AM and Vancouver in the right hand boxes, and you will see what your local time will be in the left hand boxes.

Do we need any special props or books for the course?

The main book for the course is The Complete Guide to Yin Yoga. You will need to get a copy before the course begins (it is available through Amazon and as an eBook). Other useful books, but not required, are Your Body, Your Yoga and Your Spine, Your Yoga.

For the practice sessions, a cushion to sit on is useful.  If you do not have one, use a folded blanket.  Blocks, straps, sandbags and bolsters will be handy as well, but they are not required.  You do not even need a yoga mat to do Yin Yoga.  We will talk about what to do if you don’t have any props during the course, and how to improvise.

Can I join the live presentations late?

Yes. The live sessions are being recorded in real time but you can join them at any time. When you join a live session you will have several options: you can watch live, or you can go back to the beginning of the session and watch from there. You can also skip forward, passing over breaks for example, until you are watching live again. The recordings are being done via a DVR-like system which allows you to pause the live action, back up or fast forward back to the live portion again.

Do I have to watch the videos live?

No. The live sessions are all recorded and you can watch them at any time. While watching the live sessions in real time gives you the chance to ask questions in real time, you can still submit your questions via email, Facebook or the Forum at any time.

The videos are not showing up on my page or they are not working. What do I do?

Sometimes browsers show the same page even though a newer version of the page is available. So, when you experience a problem the first thing to do is refresh the page. If that doesn’t work, clear you cache (you can Google how to do that for your particular browser: it is quite simple.) Another trick is to try logging out of Yoga International, and then log back in again. If all of this doesn’t work, try rebooting your computer.

I have watched all the videos but the check marks are not showing up. How do I get the check marks?

You will need all check marks to take the final test and finish the course. If you have watched the videos and a check does not appear, you can try these steps:

  • Open the video and watch the first 30 seconds or so
  • Use your mouse to click the time bar at the bottom of the video close to the end of the video
  • Watch the last minute or so of the video
  • When you reach the end of the video, the system will consider that you have watched it all and should give you the tick mark beside that video

If this doesn’t work try the Yoga International help desk, which is open Monday to Friday 9 – 5 ET.

How long do we have to watch all the videos and take the final test?

There is no deadline for completing the course. You can watch the videos at your own pace and take the test in your own time. Go at your own pace. The videos will be permanently available to you via the Yoga International course page.

Will there be breaks during the live sessions?

Yes, we plan to have a 5-minute break every hour during the live sessions, but we will also have a longer 30-minute break after about 3 hours of presentations.  This half hour break will occur at about 11:00-11:30 am PST. Thus there will be three 5-minute breaks and one 30-minute break each day. During the breaks, the screen will show a countdown timer indicating how much time is left in the break.

I am worried about the test. What is it going to be like?

Don’t worry: this is yin. The test will be simple: just a 15 multiple choice questions. It is open book, so you can have all your resources on hand, and there is no time frame for completing it. Also, you can take the test as many times as you need to.

When will the test be available?

The test will be available when you have finished watching all the live sessions (either in real time or by viewing the recorded playback) and pre-recorded videos. Once you have tick marks besides all of these activities, the test will be viewable.

How can I change the name on my certificate?

Your certificate will be available for downloading from Yoga International course home page once you have completed the final test. It will show the name that you registered with when you signed up for the course. If you desire a name different on your certificate, remember to change that first by going into your YI account. You can do that by logging into Yoga International, go to the top right shaded face and click that to get to your account. You can change your name there and then re-download the certificate. If necessary you can contact the YI help desk.

I need a receipt for the course. How do I get one?

For a receipt, please contact the Yoga International Help Desk. (See first FAQ above.)

How can I be listed as a teacher in the Yin Yoga Teacher Directory?

If you want to be listed as a Yin teacher in the teacher directory at, send an email to Include your name, location (country/state or province/city), web address, Facebook or Instagram information, email address, phone no., studio name and web address where you are offering classes, a short bio or description of your teaching (150 words max), and a small head & shoulders picture of yourself.

How can I ask questions during the course?

While watching the live sessions on Yoga International, you can ask questions via the Disqus function. When Disqus is opened, it will show a separate window where the questions and other discussion will appear. If you are viewing the course on a smart phone or tablet, this separate window may overlay the course presentation, so you may have to continually switch between the two windows. On a computer, you can have the two windows open side by side if you choose.

If you are not watching the presentations live, or do not wish to use Disqus, you can ask questions via the Facebook group, via the Forum or by emailing us. If you need help registering on the Forum, please contact Nathalie. If you are having problems joining the Facebook group, please contact Diana.


Do we have to be a monthly subscriber to Yoga International to be able to access the course or the videos?

No. You do have to have an account with Yoga International, but you do not have to pay any monthly subscription fees. Your course and all the videos are permanently available through your account. Yoga International has a separate membership program which gives access to yoga classes and other things but it is not required to access your yin yoga teacher training course videos.